One important role is that of acting as liaison between the landlord and tenant. Duties of property management include accepting rent, responding to and addressing maintenance issues, advertising vacancies for landlords, and doing credit and background checks on tenants. In exchange for the service they provide, property management companies charge landlords a percentage of the gross rent collected each month (typically 3-10%), in addition to lease commissions. If disclosed in the management agreement, repair costs may be marked by some property managers. Some property management companies manage home owner associations.
Property management in E5, like facility management
Facility for property management in E5
In business, property management in E5(or facilities management in E5) is the management of buildings and services. The services are sometimes considered to be divided into "hard services" and "soft services." Hard services include such things as ensuring that a building's air conditioning is operating efficiently, reliably, safely and legally. Soft services include such things as ensuring that the building is cleaned properly and regularly or monitoring the performance of contractors (e.g. builders, electricians). The term "facility management" is similar to "property management" but often applied only to larger and/or commercial properties where the management and operation is more complex. Some or all of these aspects can be maintained by data-rich computer programs.
It is the role of property management in E5 to ensure that everything is available and operating properly for building occupants to do their work. The facility manager generally has the most influence upon the quality of life within a facility. Facility management may range from the small scale (e.g. single small building custodial services) to the large scale or even on an international scale (e.g. global service provision to a multinational corporation). Some facility management companies have grown to simply provide environments which other organizations may rent Office space on demand in order to do business in a "hotel" environment.
One definition provided by the International Facility Management Association (IFMA) is:
"A profession that encompasses multiple disciplines to ensure functionality of the built environment by integrating people, place, process and technology."
Another broader definition provided by IFMA is: "The practice or coordinating the physical workplace with the people and work of the organization; integrates the principles of business administration, architecture, and the behavioral and engineering sciences."
In the UK and other European countries property management in E5 has a wider definition than simply the management of buildings and services. The definition of FM provided by the European Committee for Standardization (CEN) and ratified by BSI British standards is:
“Property management in E5 is the integration of processes within an organization to maintain and develop the agreed services which support and improve the effectiveness of its primary activities”.
The British Institute of Facilities Management has formally adopted the CEN definition but also offers a slightly simpler description:
"Property management in E5 is the integration of multi-disciplinary activities within the built environment and the management of their impact upon people and the workplace". Property Management in E5.